These are challenging times and as your manufacturing partner we want to assure all of you that we are committed to ensuring the continuity of our services to you.
Please be assured that we are actively monitoring the Covid-19 situation, safeguarding and protecting our employees, customers and our surrounding communities.
Our business model is currently allowing us to deliver as we always have during our 70 year heritage and Covid-19 is having a minimal impact on our ability to support your business.
Following UK government advice, the following actions have been taken to help slow the spread of the virus:
- Our sales, customer service and design teams are all working from home
- Facility access to critical staff only
- Implementation of best practice guidelines for personal hygiene
- Enhanced cleaning of all staff engagement touch points
- Social distancing
- The goods in and warehouse facilities are operating with critical staff only ensuring the 2 metre distance rule can be delivered
- Cancellation of all non-essential domestic and international travel
As a critical supplier to the medical and pharmaceutical industry, supplying regulator springs, flow control valves and numerous other products across the medical sector including parts for defibrillators and other respiratory technologies, our team recognise the valuable role they play in supporting this sector at this time and are proudly proactively responding to demand.
Everyone is wholeheartedly committed to providing the highest level of customer service. Please do stay in touch through your normal communication channels with our sales and customer service teams and they will respond to your queries and requests in the usual friendly and efficient European Springs & Pressings way.
We know our staff, our communities and our world is navigating a very new path right now. Our priority remains the health and safety of everyone in this challenging environment.
Lean on us, we’re here to help and support your business. Thank you for your understanding during this unique time.